Refund Policy

1. What this policy covers

RoadTrip Planner offers digital goods — premium exports such as PDF trip booklets — as one-time purchases. This policy explains when and how you can get a refund for those purchases.

2. 14-day refund window

You may request a refund within 14 days of your purchase, for any reason — no questions asked. This matches the buyer protection provided by our payment processor, Paddle.

After the 14-day window, refunds are considered on a case-by-case basis, for example when the download is defective or you were charged more than once.

3. How to request a refund

Purchases are processed by Paddle, our Merchant of Record. To request a refund, contact us at leeppk082@gmail.com with your order/receipt number, or reach out to Paddle directly through the purchase receipt. Paddle will process approved refunds back to your original payment method.

4. Contact

For any refund question, email leeppk082@gmail.com.